Taking your company
GLOBAL
Genuine Approach
Linguistic Advantage
Omni Channel Solutions
Business Process Outsourcing
Award Winning Customer Service
Leading by Listening
We are different, all of our ABSI Team is right there “in the weeds” working to identify those important issues that can affect the overall Customer Experience and then we work with you to implement real change, that moves the needle & makes a difference. Let us help take your company GLOBAL.
Customer Care / Customer Service
The job doesn’t end after you acquire your customers. Our agents are focused to ensure your customers receive a great customer experience. We protect your brand across utilize all the Omni-channel services you provide today. Learn more >>
Technical Support
Even when dealing with Tech we believe it is still about people. We offer Tech Support programs in all the Omni-channels supporting a wide variety of products and services. Our agents are trained to resolve technical issues and apply the right Solutions for their specific problems and get the best customer outcomes.
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Financial Services / Financial Care
Our Financial Services & Care Solutions are designed to perform as an extensions of your current finance credit operations. We prefer a simpler consultative approach that can improve cash flow at early stages of delinquency. In addition, we can help you manage disputes, streamline billing & communications, and that results in lowered risk and enhances your existing level of customer service.
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Sales / Telemarketing
We have cost-effective sales and telemarketing solutions to achieve your sales objectives. Our agents use a knowledgeable, consultative approach turning customer contacts into positive interactions that build your reputation, business loyalty and repeat customers.
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Back Office Support
ABSI makes it easy for companies of any size to launch a flexible back office project where we can perform virtually any process or task in your operation. Whether you decide to our Trainers or decide train our ABSI team with your own people, we are compliant and follow your directions.
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Receivables Management
Despite all of the best intentions, some accounts will eventually end up being charged off. When that happens you need to work experts. Professionals who can get to work quickly and provide you with compliant and effective collection Solutions.
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Contact Us
Let Us Give You a Performance Edge.
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